Fax to: (866) 212-0989
Mail to: AlwaysBrilliant.com,
PO Box 1746, Benicia, CA 94510

1. Choose your items & Add to Cart.
2. View your cart then print it out.
3. Fill in your name, address and email address.
4. If you're faxing your order add your credit card # and expiration, for mail orders please enclose a check.

Click here to email our product specialist. We will respond with 1 business day.

Click here for help. We will respond as soon as possible - within 1 business day.

Yes, we can ship to your PO Box. We will ship through US Mail. Just complete your order as usual.

We can ship almost any item internationally. Please provide a UPS, FEDEX or DHL account number to charge. International shipping rates for our items usually start at US$25.

Click here to arrange International Shipping.

You can change your order at any time. You can change quantities or colors, change your credit card information, even delete something -- unless it is already being packed.

Click here to look up your order & see if your order is being packed and to make changes.

To look up your order & track it, click here.

To look up your order & see your estimated ship dates, click here.

Note: Our buyers update this information weekly, so what you see is our current best estimate for shipping. Estimated delivery time will be 7-10 days later.

To cancel, just look up the order and delete the item.

Please Email Customer Service.

Ship returned items with a copy of your packing slip to:

AlwaysBrilliant.Com
6720 East 47th Avenue Drive
Denver, CO 80216

Please pay all shipping costs. No call tags issued.
Refunds are processed 5 days after we receive items. A $15.00 processing fee is charged for refused packages. 10% restocking fee for returning 10 or more of the same item.

Please let us know how we can help you: Email Customer Service

Please take a minute to look up your order on Google Checkout and review all monetary transactions.

Then contact us with any unanswered questions: Email Customer Service

Email Customer Service. We will reply within 1 business day.

Although email is the best way to contact us, we also offer limited phone support from 9am to 3pm M-F at (707) 745-2460